Services

Medicaid Management Information System – Resources

Quick Track Training

The quick track training series features short videos and corresponding handouts to get you up to speed — quickly! Each short episode in this series will instruct you on a particular skill so you can master what you need right now. 

Video Links

Guides

Eligibility Verification
Eligibility Verification
Explanation of Refund Check Form Explanation of Refund Check Form
Extension of Benefits Prior Authorization
Files Exchange for HCI Files Exchange for HCI
How to Adjust/Edit a Claim How to Adjust/Edit a Claim
How to Access a PA Letter How to Access a PA Letter
How to Check Claim Status How to Check Claim Status
How to Copy a Claim How to Copy a Claim
How to Correct Claim Denials How to Correct Claim Denials
  How to Determine Benefit Plan Coverage
How to Submit a Claim with Third-Party Liability Video
How to Submit a Claim with a Third-Party Liability
How to Submit an LTC Census How to Submit an LTC Census

Prior Authorization Introduction
How to Create a Prior Authorization Request

**Coming Soon!

  • How to Submit an Attachment to a Prior Authorization
  • How to Search for a Prior Authorization
  • How to Request a Reconsideration for Prior Authorization
  • How to Request an Extension on Medicaid Utilization Management Program (MUMP) Prior Authorization

Prior Authorization Job Aid
**The PA Job Aid will cover each of these topics.

 

 

 

 



 

How to Navigate the Medicaid Manuals How to Navigate Medicaid Manuals
Navigating the DHS Website Navigating the DHS Website
Portal Password Reset
Portal Password Reset
Procedure Code Linking Tables  
Timely Filing Timely Filing
How to Void a Claim How to Void a Claim
 

When you're ready, go to the Health Care Provider Portal to use what you've learned!

Dental Job Aids

Video Links

Guides

  Adult Denture Quick Start Guide
How to Submit a Dental Claim

How to Submit a Dental Claim

  How to Verify Dental Eligibility

 

Webinars and Workshop Recordings

Helpful information for providers

Visit the helpful information for providers page for the latest alerts and important information about the new MMIS provider portal.

EPSDT tools

Visit this page to download the EPSDT e-Book and view and share testimonial videos.

View and download additional EPSDT tools.

Archived Training Resources

 

Download Free Resources

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