Quick Training Guides
The quick track training series featuring short videos and corresponding handouts to get you up to speed — quickly! Each short episode in this series will instruct you on a particular skill so you can master what you need right now.
Go to the HealthCare provider portal to practice what you’ve learned!
Video Links
- Eligibility Verification
- Extension of Benefits
- Files Exchange for Health Care Innovations (HCI)
- How to Access a Prior Authorization Letter
- How to Adjust/Edit a Claim
- How to Correct Claim Denials
- How to Navigate the Medicaid Manuals
- How to Submit a Claim with Third Party Liability (TPL)
- How to Submit a Medicare/Medicaid Crossover Claim
- How to Void a Claim
- Portal Password Reset
- Procedure Code Linking Tables
- Timely Filing
Quick Training Guides
Webinar Videos
- 2021 DXC/AFMC Annual Provider Billing Workshop
- MyARMedicaid Application
- Procedure Code Linking Tables Training
- First Connections Healthcare Portal Training
- Professional Claims
- New Provider Workshop
- Electronic Visit Verification
- Nursing Home Claims
- Medicaid 101
- Portal Registration
- Provider Enrollment Revalidation
- Dental Claims
- Institutional Claims
Helpful information for providers
Visit the helpful information for providers page for the latest alerts and important information about the new MMIS provider portal.
EPSDT tools
Visit this page to download the EPSDT e-Book and view and share testimonial videos.
View and download additional EPSDT tools.
Archived Training Videos
- MMIS Prior Authorization - April 25, 2019
- Annual Virtual Billing Workshop - Pulaski (Fall 2020)
- Portal Training for PES Users