Quick Training Guides
The quick track training series featuring short videos and corresponding handouts to get you up to speed — quickly! Each short episode in this series will instruct you on a particular skill so you can master what you need right now.
Go to the HealthCare provider portal to practice what you’ve learned!
Video Links
- Eligibility Verification
- Extension of Benefits
- Files Exchange for Health Care Innovations (HCI)
- How to Access a Prior Authorization Letter
- How to Adjust/Edit a Claim
- How to Correct Claim Denials
- How to Navigate the Medicaid Manuals
- How to Submit a Claim with Third Party Liability (TPL)
- How to Submit a Long-Term Care (LTC) Census
- How to Submit a Medicare/Medicaid Crossover Claim
- How to Void a Claim
- Navigating the DHS Website
- Portal Password Reset
- Procedure Code Linking Tables
- Timely Filing
Quick Training Guides
Webinar Videos
- 2022 Annual Billing Workshop - Presentation downloads are available below under "MMIS Resources" in the "Training Materials" folder
- Portal Registration
- MyARMedicaid Application
- New Provider Workshop
- Provider Enrollment Revalidation
- Procedure Code Linking Tables Training
- Electronic Visit Verification (EVV)
- Dental Claims
- First Connections Healthcare Portal Training
- Nursing Home Claims
- Institutional Claims
- Professional Claims
- Medicaid 101
Helpful information for providers
Visit the helpful information for providers page for the latest alerts and important information about the new MMIS provider portal.
EPSDT tools
Visit this page to download the EPSDT e-Book and view and share testimonial videos.
View and download additional EPSDT tools.
Archived Training Videos