Transforming care delivery requires significant changes to workflows, processes, and performance monitoring. AFMC's Practice Transformation team provides individualized coaching and technical assistance to help practices succeed in PCMH and other value-based care programs. Our experienced multidisciplinary team works closely with each practice to align improvement efforts with reporting requirements and organizational goals.
AFMC's Practice Transformation Program supports Arkansas Medicaid Patient-Centered Medical Home (PCMH) practices through education, technical assistance, quality improvement resources, and peer learning opportunities. Services are provided through AFMC's Outreach & Program Support Improvement (OPSI) contract with the Arkansas Department of Human Services (DHS), Division of Medical Services (DMS).
Our goal is to help PCMH practices successfully participate in the Medicaid PCMH program, strengthen patient-centered care, improve quality outcomes, and navigate evolving healthcare requirements.
Practice Transformation Support Available
All practices enrolled in the Arkansas Medicaid PCMH program now have access to Practice Transformation support services at no cost. Services include:
Monthly PCMH Question & Answer (Q&A) Educational Webinars
AFMC hosts regular Q&A sessions for PCMH practices to provide:
- Program updates and guidance related to PCMH program participation and requirements
- Quality improvement strategies
- Resource sharing
- Opportunities to ask questions and discuss challenges
Access to the Learning and Action Network (LAN) Consortium Community
The Learning and Action Network (LAN) Consortium Community provides a collaborative environment where participating practices can:
- Access tools, templates, and educational resources
- Learn from peers and subject matter experts
- Share successful strategies and best practices
- Stay informed about program updates and improvement opportunities
Additional information on accessing the LAN Community will be provided to participating practices.
Technical assistance tailored to practice-specific needs
AFMC's Practice Transformation Specialists are available to provide technical assistance and support related to:
- PCMH participation
- Quality improvement initiatives, tools and resources
- Workflow optimization
- Performance improvement opportunities
- Practice-specific challenges and priorities
Our team understands that every practice is unique and works collaboratively with practice leaders and staff to identify meaningful improvement opportunities.
Educational opportunities focused on performance improvement and best practices
Support is tailored based on practice needs, program priorities, and statewide initiatives.
Frequently Asked Questions
Is participation required?
Participation in Practice Transformation activities is voluntary. Practices may choose to participate in educational offerings, technical assistance opportunities, and other engagement activities based on their needs.
Will AFMC contact our practice?
Yes. AFMC will proactively reach out throughout the year to share educational opportunities, resources, program information, and available support services.
How do I request assistance?
Contact the Practice Transformation team using the information below or complete the online request form.
Questions or requests for assistance may be directed to:
AFMC Practice Transformation Team
